The system our practice runs on.
We built this for ourselves. It's the working surface behind the work described on the practice page — trained against non-conforming and specialist products, not a generic CRM bent into shape.
The file gets a first read.
Liabilities reconciled against bank-statement payments, payslips checked against the structure of the deal, expenditure normalised. The system flags what it found and how confident it is. You accept, adjust or reject — and build judgement from there.
Credit-file liabilities reconciled against bank-statement payments.
- lender
- 'NATIONAL AUSTRALIA BANK AU'
- account_type
- home_loan
- credit_limit
- $612,400.00
- conduct_notes
- RHI: 2 serious overdue (24mo)
- account_opened
- 2019-08-14
- account_number
- •••• 4421
- lender
- 'NATIONAL AUSTRALIA BANK AU'
- account_type
- home_loan
- credit_limit
- $184,900.00
- conduct_notes
- RHI: current, no arrears
- account_opened
- 2022-03-02
- account_number
- •••• 7780
Every file, every stage, one screen.
Stage completion, deal economics and the next move sit on the card itself. Comms go out when the file moves, not when someone remembers.
- Loan
- $842,000
- Brokerage
- $5,894
- Commission
- $3,789
- Total income
- $9,683
- Loan
- $1,240,000
- Brokerage
- $8,680
- Commission
- $4,650
- Total income
- $13,330
- Loan
- $415,000
- Brokerage
- $2,905
- Commission
- $1,556
- Total income
- $4,461
- Loan
- $675,500
- Brokerage
- $4,728
- Commission
- $2,533
- Total income
- $7,261
- Loan
- $520,000
- Brokerage
- $3,640
- Commission
- $1,950
- Total income
- $5,590
Brokerage, upfront, trail, clawbacks, referrer payouts.
Reconciled against the aggregator statement. Forecast forward, not just reported backward.
Commissions
Brokerage, upfront, trail, clawbacks and referrer payouts.
What's in here.
Files move through enquiry, fact-find, pre-approval, submission, conditional, formal, settlement and post-settlement review. One screen, not seven tabs.
SMS and email threads attached to each file. Stage-aware templates so the right message goes out at the right time.
Requested and tracked against the file's stage — borrowers upload from a phone link, no portal logins, no email PDFs.
Forecast trail, flag clawback risk on early discharges, reconcile commission statements against the aggregator monthly.
Best Interests Duty notes time-stamped against the file. Compliance pack export bundles rationale and comparison preservation in one PDF.
Supported by the Finsure aggregation network — one compliance record, with trail and commissions reconciling against a single source.
The system exists to support the practice, not the other way round. Read about the practice →